Robert Broadway on Pushing the Envelope Out for Good - Moving Healthcare Onto An Electronic Platform Using Banks

The Electronic Platform

15% fewer errors in electronic records study

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2015 is deadline for pay for performance based on new unified quality standards

Bankers sit on the boards on nonprofit community hospitals

2011 certified electronic health record

The Electronic Platform

• Banking's e-commitment
• Investment in technology
• Transaction definition and standardization

The Banking System Electronic Platform

• Universal Acceptance
• Trust & confidence
• Security

The Healthcare System Electronic Platform

• Limited acceptance
• Lack of understanding
• Concerns for security
• Many Systems

Elements of Electronic Processing In Healthcare

• Clinical processing
• Technology processing
• Financial processing/(Accounting/Claims)
• Customer/patients relations
• E-health/web enabled

Clinical

• EHR – Electronic health record
• Nursing care
• Physician care (Electronic order entry)
• Other providers

Technology

• Imaging (MRI, CT)
• Radiation therapy
• Laboratory
• Monitoring – in-house and remote
• Robotics

Opportunity for Banks External Processing

• Eligibility
• Connectivity
• Billing transactions (claims)
• Payment transactions (remittances)
• Funds flow (cash)
• Medical credit
• Electronic data storage
• Health savings accounts